Privacy Policy
Privacy Policy
Introduction
This
Privacy Policy describes how puchkicabs and
its affiliates (collectively puchkicabs, we,
our, us") collect,
use, share, protect
or otherwise process
your information/ personal
data through our website https://puchkicabs.com/ (hereinafter referred to as Platform). Please note that you may be
able to browse certain sections of the Platform without registering with us.We
do not offer any product/service under this Platform outside India and your
personal data will primarily be stored and processed in India. By visiting this
Platform, providing your information or availing any product/service offered on
the Platform, you expressly agree to be bound by the terms and conditions of
this Privacy Policy, the Terms of Use and the applicable service/product terms
and conditions, and agree to be governed by the laws of India including but not
limited to the laws applicable to data protection and privacy. If you do not
agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services
or otherwise interact
with us during the course of our relationship.and related information provided
from time to time. Some of the information that we may collect
includes but is not limited to personal data / information provided to us
during sign-up/registering or using our Platform such as name, date of birth,
address, telephone/mobile number, email IDand/or any such information shared as
proof of identity or address. Some of the sensitive personal data may be
collected with your consent, such as your bank account or credit or debit card
or other payment instrument information or biometric information such as your
facial features or physiological information (in order to enable use of certain
features when opted for, available on the Platform) etc all of the above being
in accordance with applicable law(s) You always have the option to not provide
information, by choosing not to use a particular service or feature on the
Platform. We may track your behaviour, preferences, and other information that
you choose to provide on our Platform.
This information is compiled and analysed on an aggregated basis. We will also collect
your information related to
your transactions on Platform and such third-party business partner platforms.
When such a third-party business partner collects your personal data directly
from you, you will be governed by their privacy policies. We shall not be responsible
for the third-party business partner’s privacy practices or the content of
their privacy policies, and we request you to read their privacy policies prior
to disclosing
any information. If you receive an email, a call from
a person/association claiming to be puchkicabs
seeking
any personal data like debit/credit card PIN, net-banking or mobile banking
password, we request you to never provide
such information. If you have already revealed
such information, report
it immediately to an appropriate law enforcement agency.
Usage- We use personal data to provide
the services you request. To the extent we use your personal
data to market to you, we will provide you the ability to opt-out of
such uses. We use your personal data to assist sellers and business partners in
handling and fulfilling orders; enhancing customer experience; to resolve
disputes; troubleshoot problems; inform you about online and offline offers,
products, services, and updates; customize your experience; detect and protect
us against error, fraud and other criminal activity; enforce our terms and
conditions; conduct marketing research, analysis and surveys; and as otherwise
described to you at the time of collection of information. You understand that
your access to these products/services may be affected in the event permission
is not provided to us.
Sharing- We may share your personal data internally within our group
entities, our other corporate entities, and affiliates to provide you access to
the services and products offered by them. These entities and affiliates may
market to you as a result of such sharing unless you explicitly opt-out. We may
disclose personal data to third parties such as sellers, business partners,
third party service providers including logistics partners, prepaid payment
instrument issuers, third-party reward programs and other payment opted by you. These
disclosure may be required
for us to provide you access to our services
and products offered to you, to comply with our legal obligations, to
enforce our user agreement, to facilitate our marketing and advertising
activities, to prevent, detect, mitigate, and investigate fraudulent or illegal
activities related to our services. We may disclose personal and sensitive
personal data to government agencies or other authorised law enforcement
agencies if required to do so by law or in the good faith belief that such
disclosure is reasonably necessary to respond to subpoenas, court orders, or
other legal
process. We may disclose
personal data to law enforcement offices, third party
rights owners, or others in the good faith belief that such
disclosure is reasonably necessary to: enforce our Terms of Use or Privacy
Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or
personal safety of our users or the general public.
Security Precautions- To protect your personal data from unauthorised access or
disclosure, loss or misuse we adopt reasonable security practices and
procedures. Once your information is in our possession or whenever you access
your account information, we adhere to our security guidelines to protect it against unauthorised access and offer
the use of a secure
server. However, the transmission of information is not completely secure
for reasons beyond our control. By using the Platform, the users accept the
security implications of data transmission over the internet and the World Wide
Web which cannot always be guaranteed as completely secure, and therefore,
there would always remain certain inherent risks regarding use of the Platform.
Users are responsible for ensuring the protection of login and password records
for their account.
Data Deletion and
Retention- You have an option to delete your
account by visiting your profile and settings on our Platform , this action
would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance,
claims, pending shipments or any other services we may refuse or delay deletion
of the account. Once the account is deleted, you will lose access to the
account. We retain your personal data information for a period no longer than
is required for the purpose for which it was collected or as required under any
applicable law. However, we may retain data related to you if we believe it may
be necessary to prevent fraud or future abuse or for other legitimate purposes.
We may continue to retain your data in anonymised form for analytical and
research purposes.
Your Rights- You may access, rectify,
and update your personal data directly through
the functionalities provided
on the Platform.
Consent- By visiting our Platform or by providing your information, you
consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform
in accordance with this
Privacy Policy. If you disclose to us any personal data relating to other
people, you represent that you have the authority to do so and permit us to use
the information in accordance with this Privacy Policy. You, while providing
your personal data over the Platform or any partner platforms or establishments,
consent to us (including our other corporate entities, affiliates, lending
partners, technology partners, marketing channels, business partners and other
third parties) to contact you through SMS, instant messaging apps, call and/or
e-mail for the purposes specified in this Privacy Policy. You have an option to
withdraw your consent that you have already provided by writing to the
Grievance Officer at the contact information provided below. Please mention
“Withdrawal of consent for processing personal data” in your subject line of
your communication. We may verify such requests before acting on our request.
However, please note that your withdrawal of consent will not be retrospective
and will be in accordance with the Terms of Use, this Privacy Policy, and
applicable laws. In the event you withdraw consent given to us under this Privacy Policy,
we reserve the right to restrict or deny the provision of our
services for which we consider such information to be necessary.
Changes to this Privacy
Policy- Please check our Privacy Policy
periodically for changes. We may update this Privacy Policy to reflect changes
to our information practices. We may alert / notify you about the significant changes
to the Privacy Policy, in the manner
as may be required under
applicable laws.
This
Privacy Policy describes how puchkicabs and
its affiliates (collectively puchkicabs, we,
our, us") collect,
use, share, protect
or otherwise process
your information/ personal
data through our website https://puchkicabs.com/ (hereinafter referred to as Platform). Please note that you may be
able to browse certain sections of the Platform without registering with us.We
do not offer any product/service under this Platform outside India and your
personal data will primarily be stored and processed in India. By visiting this
Platform, providing your information or availing any product/service offered on
the Platform, you expressly agree to be bound by the terms and conditions of
this Privacy Policy, the Terms of Use and the applicable service/product terms
and conditions, and agree to be governed by the laws of India including but not
limited to the laws applicable to data protection and privacy. If you do not
agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services
or otherwise interact
with us during the course of our relationship.and related information provided
from time to time. Some of the information that we may collect
includes but is not limited to personal data / information provided to us
during sign-up/registering or using our Platform such as name, date of birth,
address, telephone/mobile number, email IDand/or any such information shared as
proof of identity or address. Some of the sensitive personal data may be
collected with your consent, such as your bank account or credit or debit card
or other payment instrument information or biometric information such as your
facial features or physiological information (in order to enable use of certain
features when opted for, available on the Platform) etc all of the above being
in accordance with applicable law(s) You always have the option to not provide
information, by choosing not to use a particular service or feature on the
Platform. We may track your behaviour, preferences, and other information that
you choose to provide on our Platform.
This information is compiled and analysed on an aggregated basis. We will also collect
your information related to
your transactions on Platform and such third-party business partner platforms.
When such a third-party business partner collects your personal data directly
from you, you will be governed by their privacy policies. We shall not be responsible
for the third-party business partner’s privacy practices or the content of
their privacy policies, and we request you to read their privacy policies prior
to disclosing
any information. If you receive an email, a call from
a person/association claiming to be puchkicabs
seeking
any personal data like debit/credit card PIN, net-banking or mobile banking
password, we request you to never provide
such information. If you have already revealed
such information, report
it immediately to an appropriate law enforcement agency.
Usage- We use personal data to provide
the services you request. To the extent we use your personal
data to market to you, we will provide you the ability to opt-out of
such uses. We use your personal data to assist sellers and business partners in
handling and fulfilling orders; enhancing customer experience; to resolve
disputes; troubleshoot problems; inform you about online and offline offers,
products, services, and updates; customize your experience; detect and protect
us against error, fraud and other criminal activity; enforce our terms and
conditions; conduct marketing research, analysis and surveys; and as otherwise
described to you at the time of collection of information. You understand that
your access to these products/services may be affected in the event permission
is not provided to us.
Sharing- We may share your personal data internally within our group
entities, our other corporate entities, and affiliates to provide you access to
the services and products offered by them. These entities and affiliates may
market to you as a result of such sharing unless you explicitly opt-out. We may
disclose personal data to third parties such as sellers, business partners,
third party service providers including logistics partners, prepaid payment
instrument issuers, third-party reward programs and other payment opted by you. These
disclosure may be required
for us to provide you access to our services
and products offered to you, to comply with our legal obligations, to
enforce our user agreement, to facilitate our marketing and advertising
activities, to prevent, detect, mitigate, and investigate fraudulent or illegal
activities related to our services. We may disclose personal and sensitive
personal data to government agencies or other authorised law enforcement
agencies if required to do so by law or in the good faith belief that such
disclosure is reasonably necessary to respond to subpoenas, court orders, or
other legal
process. We may disclose
personal data to law enforcement offices, third party
rights owners, or others in the good faith belief that such
disclosure is reasonably necessary to: enforce our Terms of Use or Privacy
Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or
personal safety of our users or the general public.
Security Precautions- To protect your personal data from unauthorised access or
disclosure, loss or misuse we adopt reasonable security practices and
procedures. Once your information is in our possession or whenever you access
your account information, we adhere to our security guidelines to protect it against unauthorised access and offer
the use of a secure
server. However, the transmission of information is not completely secure
for reasons beyond our control. By using the Platform, the users accept the
security implications of data transmission over the internet and the World Wide
Web which cannot always be guaranteed as completely secure, and therefore,
there would always remain certain inherent risks regarding use of the Platform.
Users are responsible for ensuring the protection of login and password records
for their account.
Data Deletion and
Retention- You have an option to delete your
account by visiting your profile and settings on our Platform , this action
would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance,
claims, pending shipments or any other services we may refuse or delay deletion
of the account. Once the account is deleted, you will lose access to the
account. We retain your personal data information for a period no longer than
is required for the purpose for which it was collected or as required under any
applicable law. However, we may retain data related to you if we believe it may
be necessary to prevent fraud or future abuse or for other legitimate purposes.
We may continue to retain your data in anonymised form for analytical and
research purposes.
Your Rights- You may access, rectify,
and update your personal data directly through
the functionalities provided
on the Platform.
Consent- By visiting our Platform or by providing your information, you
consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform
in accordance with this
Privacy Policy. If you disclose to us any personal data relating to other
people, you represent that you have the authority to do so and permit us to use
the information in accordance with this Privacy Policy. You, while providing
your personal data over the Platform or any partner platforms or establishments,
consent to us (including our other corporate entities, affiliates, lending
partners, technology partners, marketing channels, business partners and other
third parties) to contact you through SMS, instant messaging apps, call and/or
e-mail for the purposes specified in this Privacy Policy. You have an option to
withdraw your consent that you have already provided by writing to the
Grievance Officer at the contact information provided below. Please mention
“Withdrawal of consent for processing personal data” in your subject line of
your communication. We may verify such requests before acting on our request.
However, please note that your withdrawal of consent will not be retrospective
and will be in accordance with the Terms of Use, this Privacy Policy, and
applicable laws. In the event you withdraw consent given to us under this Privacy Policy,
we reserve the right to restrict or deny the provision of our
services for which we consider such information to be necessary.
Changes to this Privacy
Policy- Please check our Privacy Policy
periodically for changes. We may update this Privacy Policy to reflect changes
to our information practices. We may alert / notify you about the significant changes
to the Privacy Policy, in the manner
as may be required under
applicable laws.
Grievance Officer
Insert Name of
the Office:
Designation: Founder& CEO
Office- Shri Rampur , Bihta , Patna -801103
Contact- +91-9006823174
Phone: Time:
Monday - Friday(9:00 - 18:00)
Insert Name of
the Office:
Designation: Founder& CEO
Office- Shri Rampur , Bihta , Patna -801103
Contact- +91-9006823174
Phone: Time: Monday - Friday(9:00 - 18:00)